Auto body shop · Saint-Hubert, South Shore Montreal
Carrosserie 5 Étoiles: found on Google, then 7 new customers in 30 days
Two growth paths, one shop. First, a Google Business Profile worked consistently until the phone rang on its own. Then a Google Ads campaign added estimate requests on top, and every request was followed through to a paying customer.
Results vary by business, market, offer, response time, sales process, and available capacity. This example is not a guarantee of future performance.
Client reporting outcomes only
6 customers from the Google profile · 7 customers from the campaign
Google Business Profile · 90 days management
85 calls from Google in 90 days. No ads.
Carrosserie 5 Étoiles · Saint-Hubert, South Shore Montreal · Google Business Profile
Source: Google Business Profile dashboard
Before any campaign ran, the shop's Google Business Profile did the first job: 1,555 people viewed the profile and 85 of them called, about one call every day. Six of those calls became new customers. This is the baseline the campaign was later built on.
Context
- Period: 90 days of management
- Channel: Google Business Profile (Maps and local search)
- Customer action: Direct calls from the profile
- Starting situation: The shop was findable but not chosen: an incomplete profile, few recent photos and reviews, and no system to keep it current.
Who handled what
- What More Ads handled: Profile optimization, categories and services, photos, review generation, weekly posts, and monthly reporting from the Google Business Profile dashboard.
- What Carrosserie 5 Étoiles handled: Answering calls, quoting the work, scheduling approved repairs, and confirming which callers became customers.
How results were matched
Profile views and calls are counted from the Google Business Profile dashboard over the 90-day management period. New customers were counted only when the shop confirmed that a caller from the profile approved repair work. Six of 85 calls were confirmed as new customers.Google Ads · 30-day campaign
47 leads became 7 new customers in 30 days
Carrosserie 5 Étoiles · Saint-Hubert, South Shore Montreal · 30 days · Google Ads
Carrosserie 5 Étoiles turned seven of 47 leads into new customers 14.9%. This campaign was measured past the form submission: we tracked how many of those inquiries turned into actual repair customers.
Context
- Campaign: One month
- Channel: Google Ads
- Lead type: Online estimate requests
- Starting situation: Carrosserie 5 Étoiles wanted a steadier flow of collision repair work. The shop needed a system that could generate high-quality online estimate requests and support fast follow-up to move the right opportunities toward approved repairs.
Who handled what
- What More Ads handled: More Ads built and managed the Google Ads campaign, the online-estimate flow, automated follow-up, optimization, and lead-to-customer reporting.
- What Carrosserie 5 Étoiles handled: Reviewing each request, assessing the damage, preparing estimates, scheduling approved repairs, completing the work, and confirming outcomes.
How results were matched
Every estimate request was recorded in the More Ads reporting system and matched against the outcomes confirmed by Carrosserie 5 Étoiles. A customer was counted when the shop confirmed that a campaign lead approved repair work. Seven of 47 leads became new customers, producing a verified lead-to-customer rate of 14.9%.Want more customers and clear results?
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